Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FBPOPR2071 Mapping and Delivery Guide
Provide and apply workplace information

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FBPOPR2071 - Provide and apply workplace information
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the skills and knowledge required to provide and apply workplace information.This unit applies to individuals who work under general supervision and exercise limited autonomy.No occupational licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Provide and apply information to suit workplace and audience requirements
  • Identify information requirements for work operations
  • Collect and assess required information
  • Select and structure information in a logical way to convey meaning to others
  • Use appropriate methods to communicate effectively with others
       
Element: Respond to information requests
  • Process information requests promptly and courteously
  • Apply effective listening and verbal communication skills to obtain information
  • Clarify the nature of requests
  • Provide appropriate information in response to requests
  • Provide information in a form appropriate to the enquirer
  • Refer requests to appropriate personnel where they fall outside area of responsibility
       
Element: Use and maintain workplace information
  • Access a range of information sources to support work requirements
  • Record information in appropriate formats according to workplace reporting requirements
  • Interpret information to inform work requirements
  • Apply effective listening and verbal communication to exchange information
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify information requirements for work operations 
Collect and assess required information 
Select and structure information in a logical way to convey meaning to others 
Use appropriate methods to communicate effectively with others 
Process information requests promptly and courteously 
Apply effective listening and verbal communication skills to obtain information 
Clarify the nature of requests 
Provide appropriate information in response to requests 
Provide information in a form appropriate to the enquirer 
Refer requests to appropriate personnel where they fall outside area of responsibility 
Access a range of information sources to support work requirements 
Record information in appropriate formats according to workplace reporting requirements 
Interpret information to inform work requirements 
Apply effective listening and verbal communication to exchange information 

Forms

Assessment Cover Sheet

FBPOPR2071 - Provide and apply workplace information
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FBPOPR2071 - Provide and apply workplace information

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: